ONE MORE — Account & Data Deletion
Publisher: AMCRAFTS
App: ONE MORE (Android, com.amcrafts.onemore)
Effective date: 2026-09-14
Contact: contact@amcrafts.in
> This page is the public "Delete account" URL entered in Google Play Console (App content → Data deletion). Publish it at a stable HTTPS address, for example https://<your-domain>/onemore/delete-account, and link it from the Privacy Policy.
> *This document is not legal advice. Have it reviewed by qualified counsel before publishing.*
1. Delete your account inside the app (fastest)
1. Open ONE MORE.
2. Go to Settings → Privacy → Delete account.
3. Read the summary of what will be deleted.
4. Type DELETE to confirm, then tap Delete account.
The app sends the request to our server right away. If you're offline, the app asks you to connect first, because deletion has to reach our server to work.
When deletion finishes, the app signs you out, clears its local data (settings, cached puzzles, pending sync queue) and returns you to onboarding. If you start playing again, you get a new, empty guest account.
2. Request deletion without the app
If you uninstalled the app or can't open it, email contact@amcrafts.in with the subject "ONE MORE – delete my account" and include one of these:
- your friend code (8 characters, shown in the Leaderboard → Friends tab), or
- a valid recovery code you generated earlier (Settings → Account → Recovery code).
ONE MORE doesn't collect your name, email or phone number. Without one of these codes we may be unable to find your account. In that case, your data is still removed automatically by the inactivity rules in section 5.
We process email requests within 30 days and confirm by reply. We don't ask for any ID documents.
3. What is deleted
Deletion is a hard delete from our production database:
| Data | What happens |
|---|---|
| Guest account record, including the hashed device identifier | Deleted |
| Nickname, avatar, language, time zone, notification settings | Deleted |
| Push notification token | Deleted |
| Refresh tokens and recovery codes | Deleted (you're signed out on every device) |
| Friends list (both directions) | Deleted |
| Daily Challenge sessions, results and per-puzzle answers | Deleted |
| Practice (Quick Play) attempts | Deleted |
| Statistics, Brain Profile ratings and profile history | Deleted |
| Streaks and shields | Deleted |
| Achievements and hint balance / hint ledger | Deleted |
| Puzzle reports you submitted | Your link to the report is removed; the report text about the puzzle may be kept to fix content |
| Analytics events | The link to your account is removed (the user reference is set to empty). Remaining events can't be linked to you and are deleted within 180 days of collection |
4. What may be kept, and why
- Leaderboards: past leaderboard positions are anonymized so rankings stay consistent for other players. Your nickname and account link are removed, and nobody can trace an anonymized row back to you.
- Subscription records: if you bought ONE MORE PRO, we may keep a minimal purchase record (product, order id, dates) without any link to your deleted account, as long as tax, accounting and fraud-prevention laws require. Deleting your account does not cancel your Google Play subscription. Cancel it in Google Play → Payments & subscriptions → Subscriptions to stop future charges.
- Server logs: security logs (hashed IP, request metadata) roll off automatically within 30 days.
- Backups: encrypted backups are overwritten on a rolling basis within 35 days. Deleted data isn't restored into production from backups.
5. Automatic deletion
- Analytics events are deleted 180 days after collection.
- Server logs are deleted 30 days after collection.
6. Advertising and Google services
Advertising (Google AdMob) and payments (Google Play) are provided by Google. To reset or delete your Android advertising ID, go to Android Settings → Privacy → Ads (the wording varies by device). To manage your ad consent choices in ONE MORE, open Settings → Privacy → Ad privacy choices. Google's own data handling is described in Google's privacy policy.
7. Questions
Contact contact@amcrafts.in. See also the Privacy Policy and Terms of Service.